People will point to complexity and regulation, but as a technologist who understands every level of insurance now, I can tell you that there are no unique problems here.
Agency digital storefronts just got a new UI, and the results are fantastic. We’ve redesigned the interface with an easier, more focused experience for policyholders; agents will want to show off with these.
With this upgrade, we just made it possible for agents to send submissions to any underwriter at any appointed carrier that they want to, and best of all, underwriters don’t have to change their workflow.